Refunds

Last updated: September 22, 2026

No payment is taken on this website. Since nothing is charged here, nothing sent through this page can need a refund. What follows covers money paid to us later, directly, and is published ahead of time so the rules are known first.

Before work begins

If you cancel before we have begun, any deposit paid to secure the order or booking comes back in full, within 10 business days of a written request, to the originating account.

If we cannot deliver

Should we be unable to deliver what was agreed for a reason on our side, everything you paid is returned in full, without deduction or fee.

Cancelling part way

If you cancel after we have started, we refund what has not yet been committed to materials or labour, and we set out the deduction in writing, itemised, before the refund is issued.

How to ask

Email contact@geriatexindustriausa.online quoting the order reference; we confirm on the same business day and give you the refund date.